At Mitoxstore, we are committed to providing a smooth and hassle-free shopping experience for you and your pets. Here's everything you need to know about our delivery process:

  1. Processing Time:
    Once your order is placed, we aim to process and ship it within 1-2 business days. Orders are only processed during weekdays (Monday to Friday), excluding holidays.

  2. Shipping Methods:
    We offer a variety of shipping options, including standard and expedited shipping. Shipping costs are calculated at checkout based on your location and selected delivery method.

  3. Delivery Times:

    • Standard Shipping: Typically arrives within 5-7 business days.

    • Expedited Shipping: Typically arrives within 2-3 business days.

    Please note that delivery times may vary depending on your location, and during peak seasons or holidays, shipping may take slightly longer.

  4. Order Tracking:
    Once your order has been shipped, you will receive a tracking number via email, allowing you to track your package’s journey in real-time.

  5. International Shipping:
    We currently offer international shipping to select countries. Shipping fees and delivery times may vary depending on your location. Please check the shipping details at checkout for more information.

  6. Free Shipping Offers:
    We occasionally offer free shipping promotions. Be sure to subscribe to our newsletter or check our website for the latest deals and offers.

  7. Packaging:
    All our products are carefully packaged to ensure they arrive in perfect condition. We use eco-friendly materials where possible to minimize environmental impact.

If you have any questions or concerns about your order or delivery, please feel free to contact our customer service team. We're here to help!